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| 金领航(北京)管理咨询公司 |
金领航(北京)管理咨询公司
公司规模：50人及以下
公司性质：民营/私营
公司行业：服务业
  | 职位性质：全职 | 发布日期：2008-05-20 | 截止日期：2008-12-31 | | 工作经验：2年及以上 | 学历要求：本科及以上 | 招聘人数：1人 | | 职位月薪：面议 | | | 工作地点：北京 |
Strong customer focused role focusing on maintaining the relationship and
professional image between WDI IT and internal end user across all
Lines of business for the China market. The role includes first level
client support combined with
office administrative support to IT Dept
1.Provide 1st level helpdesk support to internal user
2.Update and maintain “Service Tickets” in Client Support database
3.Answer queries concerning usage of standard applications
4.Manage, co-ordinate and maintain relationships with 3rd party IT support
staff in
providing support to clients
5.Purchase IT hardware and software as required
6.Maintain the inventory records for all IT hardware and software in the asset
management system
7.Coordinate with the local and/or regional service delivery team for customer
support
8.Perform administrative support to the IT department as required
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Education
1.Diploma in Computer Science or relevant
Language Skill
1.Excellent command of English and Chinese, both spoken and written a must
2.Understanding of Cantonese a plus
Experience
1.2 year relevant working experience / fresh graduate with good
academic achievements will also be considered
2.Prior working experience in a customer services environment a plus
3.Experience with Windows OS and MS Office applications
Attributes
1.Good interpersonal, problem solving, communication and presentation skills
2.Excellent organizing and strong collaborative skills
3.Methodical, disciplined approach with continuous improvement mindset
4.Proactive and able to handle diverse responsibilities and to respond to
deadlines
5.Cultural sensitivity
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